The Primary Care Coalition (PCC) uses innovative technologies to support our mission of expanding access to high quality health care for low-income, uninsured members of our community. We provide the technical assistance and the technology resources necessary to enable safety-net clinics participating in Montgomery Cares to work as a unified system of care with a common health informatics infrastructure.
The PCC has a dedicated health informatics team working on a variety of projects to improve access to information and data capture and analysis across the Montgomery Cares system. From scheduling tools to make appointments for Project Access patients, to a system-wide health information exchange that enables providers at different participating clinics to access patient’s electronic health records, the PCC Health Informatics staff develops and supports the technological infrastructure to improve the quality and efficiency of care.
In 2001, the PCC developed CHLCare, a web-based, shared electronic medical record (EMR) and practice management system to support our clinic partners in their basic clinical and management activities. CHLCare grew to include:
- Data on more than 120,000 patients and 600,000 clinic visits
- A robust appointment scheduling system
- Support for specialty care referrals
- Point-of-service medication management
With the changing health care landscape and availability of a growing number of commercial electronic health records (EHR), the PCC developed and implemented a strategy for transferring a segment of Montgomery Cares clinics to eClinicalWorks, while retaining aspects of CHLCare that do not exist in commercial products. eClinicalWorks is ONC-Certified and will allow clinics to expand their care offerings by providing features such as:
- An interface for downloading lab results
- Checking drug and allergy interactions
- Clinical decision support
The transition to eClinicalWorks will compel clinics to review and streamline clinic office practices to promote patient-centered care, create administrative efficiencies, and meet EHR meaningful use criteria as outline by the ONC.